Community Resources

If you are experiencing symptoms that you believe may be related to COVID:
Step 1: COVID Self Assessment Step 2: Call Health Link Alberta by dialing 811

Mental Health Supports

Alberta Health Services: Mobile tools to promote mental wellness
Alberta Health Services Text4Hope
Coping after suicide loss

If you are struggling with mental health concerns, please consider phoning any of these agencies or organizations:
Support Network Distress Line: 780.482.4357
Suicide Distress Line: 780.482.4357
Kids Help Phone: 1.800.668.6868
Youth Emergency Shelter: 780.468. 7070
Children/Youth Mental Health Crisis: 780.407.1000 (operating 7 days a week between 8:00 a.m. and 11:45 p.m.)
Alberta Health Services, Mental Health Supports, Mental Health and Addictions counselling for adults and children: 780.342.1410
Zebra Child Protection Centre: 780.421.2385
Adult Mental Health Crisis: 780.424.2424

Family Violence

Government of Alberta: Family Violence during COVID-19 information

In case of emergency, call 911. Police and emergency responders will continue to respond throughout the pandemic, even to those in quarantine.

Family Violence Info Line

Anonymous support from trained staff:

call 310-1818 (available 24/7 in 170+ languages)
chat online alberta.ca/SafetyChat (available from 8 a.m. - 8 p.m. daily in English)

Other supports and services for those experiencing family violence

Alberta Health Services

COVID-19 Translated Resources

AMH CYF

AMH CYF are offering telephone counselling vs face to face supports and we are informing clients of our new way of receiving services. Therapists who are available have been calling clients on their current caseloads to check in and inform of service option. Admin who have canceled appointments due to staff absences are letting clients know of our new service option of telephone support. For routine support, general enquiries to call the clinic they receive services at and a staff will direct their call. For urgent mental health support, call the Children’s Crisis team at 780.407.1000. As well, as we are dealing with staffing absences for a variety of reasons (illness, self-isolation, child care) our ability to have staffing of therapists to support varies per clinic, and changes daily. We have created a plan for staff coverage.

AHS Addictions Counsellor, St. Albert Public Schools

Junior & senior high school counsellor available to support students and families with substance use concerns: Daniet Gebrekidane at 780.913.3358

I am working out of the Youth Addiction Services Edmonton (YASE) office located at 12325 140 Street NW and can meet in St Albert at Beaudry Place or the Provincial Building. I have been calling the families and youths on my caseload and letting them know as well. All our programs (Stabilization, Residential, PChAD, Outpatient, and Mobile) are still running. I have reached out to most families/students on my caseload to let them know of my availability and have been booking appointments.

City of St. Albert, Community Services

Family School Liaison Program/Counselling/Intake/Navigation
Family related concerns
Youth counsellor ages 15- 24
780.459.1756 (Central intake)
Tonia Koversky, Family School Liaison
Shauna Vanderheide & Allison Pare, Youth Counselling/Navigation (15-24 yr olds)
Vanessa Connell

Community Village, Food Bank

Access to food and community supports, Community Liaison
780.459.0599
Vivian (Community supports)
Suzan (Food Bank)

Providing telephone support, managing the income tax program, doing food hampers.

St. Albert Rental Assistance Program

Rental subsidy information
780.522.1030

St. Albert Family Resource Centre

Parent Coaching, Programming
780.459.7377
[email protected]
MaryAnn DeSilva
Ashley Newman

St. Albert RCMP

RCMP - Non emergency
Law enforcement support
780.458.7700
If it is an emergency, call 911.

Disability Services (FSCD)

Disability Services
https://www.alberta.ca/disability-supports.aspx
https://www.alberta.ca/fscd.aspx
780.427.4354

Children’s Services

Family enhancement support
780.460.4970
Lilith Thate
Camela French

Children’s Services continues to provide Enhancement/Protection Services.

SAIF (Stop Abuse in Families)

Counselling specific to abuse/trauma
780.460.2195
Areni Kellepann, Executive Director

Alberta Supports

Financial Support
SFSC 780.415.4900
BFE 780.422.8527
AISH 780.415.6300
New Intakes/inquiries: 1.877.644.9992, Edmonton 780.644.9992

If you are currently receiving benefits or services please call your worker or local office directly. People who currently receive supports can call their caseworker or local program office directly for assistance. The Income Support Contact Centre will continue to be available 24/7 to provide emergency benefits to eligible Albertans. Please note: the Alberta Supports Contact Centre is not able to provide assistance accessing the provincial Emergency Isolation Support payment or federal COVID-19 benefits. Please direct Albertans to visit alberta.ca/covid19 or the Government of Canada website for information.

Primary Care Network (PCN), St. Albert:

Counselling, Medical Needs
780.419.2214

Additional Resources

Psychologists Association of AB Referral Line (counselling for adults and children): 780.424.0294
City of St. Albert: Help in Tough Times; COVID-19 Prepardeness